Riu Palace Peninsula Hotel Cancun, Cancun - Reviews, Rooms Options & Prices 2025

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About the Resort

Blvd Kukulcan, Km 5.5, Lote 6-C, Zona Hotelera, Cancun, Mexico, 77500

Hotel Riu Palace Peninsula is situated in the heart of Cancun, Mexico, renowned for its dazzling stretch of white sand beach and crystal-clear turquoise waters. This resort features large, open, and retro-modern lobby décor with marble floors and contemporary artwork, creating an inviting atmosphere. Its Adults Only Deluxe Villas cater exclusively to adults over 18, offering relaxation and tranquility. Guests can indulge in luxurious experiences at the unique Renova Spa, which provides a variety of wellness treatments.

Location

Hotel Riu Palace Peninsula is conveniently located around KM 5.5, providing easy access to Cancun's vibrant nightlife and popular attractions. Guests can visit nearby landmarks including the Scenic Tower Cancun, Coco Bongo, and Playa Tortuga Ferry Terminal, enhancing their holiday experience. The surrounding tropical environment offers natural spaces and breathtaking beaches.

Rooms

The resort offers 562 rooms equipped with amenities such as 24-hour room service, jetted bathtubs, and air conditioning for a comfortable stay. Each room boasts thoughtful touches including laptop-compatible safes and private balconies, with some offering stunning views of the ocean. Facilities like hair dryers and Wi-Fi in rooms are also provided.

Eat & Drink

Guests can savor an extensive range of culinary delights at the resort's onsite restaurants, which serve everything from local Mexican to international cuisines such as Japanese and Italian. The famous renowned All Inclusive system allows guests to sample a huge variety of dishes, with meals and drinks included. A complimentary breakfast buffet is also available each morning.

Leisure & Business

The resort features multiple recreation options, including five outdoor swimming pools, a health club, and a full-service spa offering massages, body treatments, and facials. Guests can engage in various activities at the water sports center or unwind at the swim-up bar located in the pool area. The RiuLand program ensures plenty of amusement activities for guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Guest Room

Max:

3 persons

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Villa Suite

Max:

2 persons

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Suite

Max:

2 persons

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Getting around

Explore available ways to reach your dream destination

City Center

Cancun 4.9 mi

Airports

Isla Mujeres (ISJ) 14.1 mi

Cancun (CUN) 14.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Wi-Fi in rooms

Free parking

Baggage storage

24-hour services

24-hour reception

24-hour room service

General

Smoking allowed in designated areas
Free Wi-Fi
Parking
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Baggage storage
Private beach
Elevator
ATM/Cash machine
Sundry/Convenience store
Gift/Newsstand
Hairdresser
Beauty salon
Coffee shop
Multilingual staff

Sports & Fitness

Fitness center
Kayaking
Tubing
Pool tables
Fitness studio

Services

24-hour room service
Laundry
Dry cleaning
Tours/Ticket assistance
Wedding services
Taxi service
Stores/Commercial services
Bell staff/Porter
Computer connection

Dining

Continental breakfast
Restaurant
Lobby bar
Poolside snack bar
Beach bar
Lunch
Dinner
Coffee/Tea in lobby
Espresso machine
Free breakfast
Buffet breakfast

Children

Cribs
Paid babysitting/ Child services
Children's pool
Kids club

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Beach towels
Sun loungers
Entertainment
Garden area
Barbeque grills
Television in lobby
Spa & wellness center
Sauna
Turkish bath
Steam room
Jacuzzi
Treatment room
Massage

Room features

Wi-Fi in rooms
Air conditioning
In-room safe
Mini-bar
Balcony

Bathroom

Hair dryer
Room toiletries

Media

Cable/ Satellite television
Telephone

Location

Blvd Kukulcan, Km 5.5, Lote 6-C, Zona Hotelera, Cancun, Mexico, 77500

Map view

street view

Blvd Kukulcan, Km 5.5, Lote 6-C, Zona Hotelera, Cancun, Mexico, 77500

City landmarks

Beach

Playa Langosta

3100 ft

Blvd. Kukulkan 5. 5 Playa Langosta

Float Fun Cancun

2900 ft

Blvd. Kukulcan Km 4.5 Terminal Playa Linda Hotel Zone

Scenic Tower Cancun

1.1 mi

Blvd. Kukulcan Km. 4.5

Jardin del arte

3800 ft

Church

Parroquia de Cristo Resucitado

1.3 mi

Blvd. Kukulcan Km 9

Cancun Convention Center

1.6 mi

Harbor

Aquatours Cancun

3700 ft

Night club

Coco Bongo

1.7 mi

Blvd. Kukulcan km.5

Galeon Capitan Hook

5100 ft

Beach

Playa Tortugas

1.5 mi

Night club

The City Nightclub

1.7 mi

Night club

Palazzo

1.8 mi

Beach

Chac Mool Beach

1.7 mi

Blvd. Kukulcan Km 4 Hotel Zone

Museo de Arte Popular Mexicano

1.9 mi

Night club

Mandala Nightclub

1.7 mi

Gallery

Galeria Balance Cancun

1.6 mi

Night club

Daddy'O

1.7 mi

Beach

Playa Forum

1.8 mi

Beach

Mandala Beach Club

1.7 mi

Chetumal Km 36. 5

Water Park at The Grand

1.7 mi

Punta Nizuc - Cancún 210

Playa Lagarto

1.8 mi

Blvd. Kukulcan

Parque Ventura Cancun

1.9 mi

Aquarium

Interactive Aquarium

2.2 mi

CancunMexico

El Eden Ecological Reserve

2.1 mi

Museums

Cancun Wax Museum

2.2 mi

Mar Caribe

Arrecife Chitales

2.0 mi

Amusement Park

Delphinus Dreams

2.0 mi

Nearby

Kukulcan Boulevard

Playa Tortuga Ferry Terminal

1800 ft

Marina Adventure Bay

Bungee in Cancun

2000 ft

Blvd. Kukulkan k.m. 3.5

Sail Away Cancun

2000 ft

Restaurants

Caminos

2300 ft

Blvd Kukulkan km 5.8 Mza 37 lt 18 Secc-C Zona Hotelera

Reviews and Ratings

Feedback from previous guests about their experience

86%

liked the resort and would come back again

Stunning sea views

Friendly staff

Food quality lacking

Frustrating check-in

8.6/10

Great

Rooms

8.8

Location

9.6

Service

8.6

Dining

5.8

Edward

United Kingdom, January 2025

9.2/10

I had a lovely stay at the hotel, with fantastic service and cleanliness throughout my visit. The view from our room was absolutely breathtaking, and the amenities made our experience enjoyable. However, it did get a bit noisy in certain areas, especially during the evenings. While the buffet had a wide range of options, some meals were inconsistent in quality. Overall, it was a solid choice for a fun getaway.

Rooms

10.0

The room was spacious and impeccably clean, with an amazing view of the beach.

Service

10.0

Service was exceptional; staff members were always welcoming and attentive.

Location

10.0

The hotel is perfectly situated right by the beach, providing beautiful views and easy access.

Dining

7.0

Dining was a mixed bag; while some meals were delicious, others didn't meet expectations.

Facilities

9.0

Facilities were great, with well-maintained pools and plenty of activities for guests.

Gerard

United Kingdom, December 2024

9.4/10

Our stay was wonderful, with a clean and comfortable room that had an amazing ocean view. The service was exceptional, with attentive staff making us feel welcome. However, we faced some challenges with restaurant availability during peak hours and the entertainment options were not quite to our taste. Overall, it was a fantastic holiday with great dining experiences and beautiful facilities.

Rooms

10.0

The room was kept spotlessly clean, equipped with a comfortable layout and a beautiful view of the ocean.

Service

10.0

Service throughout the hotel was exceptional, with staff always greeting us warmly and accommodating our requests.

Location

10.0

The hotel is situated in a prime location with beautiful views of the ocean, making it a fantastic spot for relaxation.

Dining

7.0

The dining experience was mostly great, with a variety of foods available, though we struggled with wait times at the specialty restaurants.

Facilities

9.0

Facilities were impressive with well-maintained pools and ample space to enjoy leisure activities.

Taylor

United Kingdom, November 2024

6.6/10

The hotel has a beautiful lobby and stunning beach, making it a pleasant place to stay. While the room had an amazing view, it could have used better cleaning, and the overall dining experience left much to be desired. Definitely not the best dining options I've encountered in an all-inclusive setting, but the staff was friendly and helpful throughout our stay.

Rooms

6.0

The room had an amazing view, but cleanliness was lacking, and the beds were hard and uncomfortable.

Service

7.0

The staff worked hard and provided good service, though I felt the dining staff could improve.

Location

9.0

The hotel is right on a beautiful beach, which is definitely a highlight.

Dining

5.0

The food was mostly bland and disappointing; I had only one decent meal out of three nights.

Facilities

7.0

Common areas were clean, and the pool was well-maintained, but music played on repeat was a bit frustrating.

Dave

United Kingdom, October 2024

8.4/10

I had one of the best holiday breaks at this hotel! The warm welcome and friendly staff made a great first impression, and the room was bright and clean. Room service was efficient, and the free mini-bar was a pleasant surprise. However, the dining experience varied and the white wines could use improvement. Overall, my stay was fantastic, but a few areas could be refined.

Rooms

9.0

The room on the 8th floor was bright, clean, and well-serviced, with effective air-conditioning and a secure balcony. Overall, it was very comfortable.

Service

9.0

The staff worked really hard and provided excellent service without being intrusive. Room service and other services were very efficient.

Location

9.0

The location is great, with easy access to the beach and a bus stop nearby for exploring the area.

Dining

7.0

Dining options were decent with a variety of cuisines, though the Venetian restaurant didn't meet my expectations. The main buffet had a wide selection but was a little chaotic.

Facilities

8.0

The hotel had a good range of facilities, including pools and entertainment options during the day and night. However, the pool bar could have been better managed.

Victor

United Kingdom, October 2024

7.6/10

We had a lovely stay at this hotel, enjoying stunning sea views and a great pool area. The staff was overwhelmingly friendly, making our experience very pleasant. However, the check-in process was frustrating and there were major issues with the food quality and variety, which was disappointing considering all the great reviews we had heard.

Rooms

9.0

The rooms were spacious with large balconies offering amazing views of the ocean. We really enjoyed the view from the sixth floor.

Service

7.0

Most of the staff were friendly and helpful, though we encountered some hiccups during check-in.

Location

10.0

The hotel is located right by a beautiful beach, which was a major plus for our stay.

Dining

5.0

While there were plenty of dining options, we found the food to be quite disappointing overall, with some meals being unappetizing and poorly prepared.

Facilities

8.0

The facilities, including the pools and beach area, were well-maintained and enjoyable, despite the food issues.

Stunning sea views

Food quality lacking